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Only 20 percent of surveyed managers strongly agree that their organizations help them be successful.

Middle managers have gotten a bad reputation. For decades we’ve viewed them as rule enforcers, paper pushers, and, unfortunately, a cost-cutting opportunity. That reputation isn’t their fault, nor is it indicative of what they can and should bring to an organization, according to McKinsey’s Emily Field, Bryan Hancock, and alum Bill Schaninger.

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Olivia Mitchell