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All Posts By

Olivia Mitchell

How Fast Should Your Company Really Grow?

By Business, Revenue - Other

Growth—in revenues and profits—is the yardstick by which the competitive fitness and health of organisations is measured. Companies need a growth strategy that encompasses three related sets of decisions: how fast to grow, where to seek new sources of demand, and how to develop the financial, human, and organisational capabilities needed to grow.

This article offers a framework for examining the critical interdependencies of those decisions in the context of a company’s overall business strategy, its capabilities and culture, and external market dynamics.


How do leaders assess their own performance?

By Career Development, Leadership, Personal

The article explores CEO performance assessment through insights gleaned from a preliminary analysis of a CEO Excellence Assessment Tool encompassing over 100 CEOs.

It reveals areas where CEOs exhibit confidence as well as vulnerability, providing insights into the leadership challenges they encounter. Notably, while CEOs feel adept at managing personal effectiveness, they encounter difficulties in board management and stakeholder engagement.


When Your Feelings Conflict with Your Leadership Role

By Business, Leadership, Operations, People & Culture, Personal

While the emotional work you do as a leader may go unrecognised and undervalued, it is more vital than ever in today’s work world. This labor is often a selfless and prosocial act, allowing you to care for and positively impact others even when you’re not feeling it. However, it should not come at your personal expense.

In this piece, the author offers four techniques to try the next time your feelings and emotional expectations are discordant, so that you can preserve your health and ensure your high performance over time.


People with purpose: Leading by example – and why every NFP leader can benefit from peer-to-peer mentoring

By Business, Career Development, Leadership, Personal

Carmel Molloy, CEO of the NonProfit Alliance (NPA), emphasises the critical importance of investing in the leadership capabilities of not-for-profit (NFP) leaders for fostering a socially aware Australia. Carmel’s journey from teaching to marketing agencies to the NFP sector led her to found the NPA, aiming to fill the gap in peer-to-peer programs for NFP leaders. Carmel identifies the multitude of challenges faced by NFP organisations, emphasizing the need for robust leadership, peer support networks, and continuous investment in leadership development to achieve greater social impact.

Read more here.


AI is the Cyberattacker’s Sharpened Sword

By Business, IT/Digital

Cybercriminals have discovered AI’s power, transforming it into a weapon capable of launching cyberattacks. From phishing scams to deepfakes, here’s how AI is reshaping the battlefield.

AI-Enhanced Phishing: Phishing campaigns have long been a staple of cybercriminals, but AI takes them to a new level. AI-powered tools can analyse massive amounts of data on potential targets, writing convincing personalised emails that are incredibly difficult to differentiate from legitimate communications. Generative language models like ChatGPT can produce near-flawless text, persuading victims to click malicious links or download malware.

AI-Enhanced Malware: AI-powered malware can adapt and evolve based on its environment, making it more challenging to detect and mitigate. Machine learning algorithms enable malware to identify vulnerabilities in software systems and launch targeted attacks.

Deepfakes:  Deepfakes, realistic video and audio fabrications powered by AI, represent a potent threat. Attackers can manipulate videos to portray business leaders making damaging statements, eroding trust in companies or manipulating stock prices. They can mimic familiar voices for CEO fraud scams, where the victim is pressured into wiring funds to a fraudulent account.

Automated Vulnerability Scanning: Hackers used to rely on manual processes to hunt for security flaws, but AI-powered tools can now scan networks at astonishing speeds, finding and cataloguing vulnerabilities with machine-like efficiency. This lets attackers strike before organisations have a chance to patch their systems.


The Need for AI-Powered Defence

While AI can be a formidable weapon in the hands of cybercriminals, it also holds the key to stronger defences. Here is how we can use AI to protect ourselves from Cyberattacks.

Proactive Monitoring:  AI-driven systems can identify unusual patterns and behaviours that suggest a breach in progress, allowing for rapid response.

Automated Incident Response: Once threats are detected, AI-powered tools can help contain breaches and remediate damage, minimising the attacker’s impact.

Conduct Regular Security Assessments: Regular security assessments, including penetration testing and vulnerability scanning, help identify weaknesses in systems and networks. By proactively identifying vulnerabilities, organisations can patch them before cybercriminals exploit them.

Train Employees on Cybersecurity Best Practices: Human error remains a significant factor in cyberattacks. Organisations should provide regular training to employees on identifying phishing emails, creating strong passwords, and following best practices for cybersecurity. This helps create a security-aware culture within the organisation.

Collaborate with Cybersecurity Experts: Staying updated on the latest threats and defences is crucial. Organisations should collaborate with cybersecurity experts, attend industry conferences, and work with trusted partners to develop customised cybersecurity solutions.


Embracing AI for a Safer Future

AI isn’t going away, and cybercriminals will continuously explore its malicious potential. The best defence is to stay ahead by proactively and intelligently adopting the same AI tools to thwart attacks. This means moving away from purely reactive solutions and harnessing the power of AI to analyse vulnerabilities, identify threats, and automate threat response.


Article written by Mani Padisetti | Digital Armour


Leaders Must React: A framework for responding to unforeseen events

By Business, Business Goals, Leadership, Operations, Personal

On average, dealing with unforeseen issues—takes up 36% of a CEO’s time. This is a significant portion, and not all of these issues necessarily require a leader’s immediate attention.

To assist CEOs in discerning which issues truly demand focus, Nohria, the former dean of Harvard Business School, has developed a framework that categorizes events into four types: normal noise, clarion calls, whisper warnings, and siren songs. The framework also provides guidance on how leaders should approach each category. READ MORE HERE.

3 Leadership Strategies for a Strong, Flexible Work Culture

By Business, People & Culture

According to a 2023 CHRO survey, negative executive attitudes toward hybrid and remote work make it almost twice as likely that the organisation has punitive policies for noncompliance.

There is no one-size-fits-all approach to flexible work, and the optimal strategy for one organisation may not be right for another. Clearly, both workplace engagement and wellbeing are vitally important, and organisations need to ensure that both are addressed effectively in consideration of where employees do their jobs. READ MORE HERE.

How the best CEOs continually improve performance

By Leadership, Personal

In the fable “The Tortoise and the Hare,” where the tortoise wins a race against the faster hare through steady progress, the lesson of avoiding complacency holds relevance for today’s CEOs. As successful leaders may face the danger of becoming complacent in the middle years of their tenure, sustaining high performance requires continuous learning, an outsider’s perspective, collaborative planning for the future, and organizational future-proofing. The article emphasises the importance of CEOs actively engaging with external networks, including customers, investors, and industry experts, to avoid the pitfalls of complacency and drive ongoing success. READ MORE HERE.

How to Improve Your Soft Skills as a Remote Worker

By Career Development, Personal, Workplace

In the age of AI, soft skills are the hidden gems of the workplace, but they can be a challenge to build when you work from home. Without daily, face-to-face interactions with colleagues, learning the nuances of how to communicate and collaborate is just plain harder.

So what are some practical steps you can take to develop soft skills when Zoom calls are your norm? The author outlines seven strategies to try. READ MORE HERE.

How High-Performing Teams Build Trust

By Business, Leadership, Operations, People & Culture, Personal, Workplace

Discussions about fostering trust in the workplace often center on the dynamic between managers and employees. Equally, if not more, crucial is the establishment of trust among team members. To better understand how the most successful teams cultivate trust internally, researchers conducted interviews with 1,000 office workers and identified 5 behaviors that distinguish these teams:

1. They don’t leave collaboration to chance

2.They ensure colleagues are well-informed

3.They share credit

4.They view disagreements as opportunities for improvement;

5.They proactively address tension.