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As a leader, you play an important role in helping others in a way that doesn’t rob them of their autonomy and ownership (micromanaging) or leave them wondering what they’re supposed to do next (under-leading). One area where this tension often shows up is when a direct report asks for help. What’s the most effective way to help an employee bridge the gap between goal setting and goal attainment? When someone has a small measure of experience under their belt, your role is to help them consider and design those next steps for themselves. In this article, the author offers tips for what to say to help your employee form their own action plan.

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Olivia Mitchell