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“In addition to the numerous, tangible challenges many employees now face in getting work done, there are several intangible challenges that we all face that greatly reduce our capacity to do work. These include: emotional and cognitive fatigue, compassion fatigue, and physical fatigue. To support their employees, managers must recalibrate their expectations, at least for the short-term. The author offers three ways to do so…” – HBR

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Jane Ferrier

About Jane Ferrier