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“In today’s workplaces, traditional, one-size-fits-all measurements for productivity are no longer effective in certain jobs or roles. These “objective” targets are often outside employees’ control — or focus on aspects of a role that aren’t actually connected to customer or business needs. All signs point to a growing number of hybrid teams in the future — with some members on-site and some remote — and hybrid workers who flex between working on-site and working remotely. The preference for working remotely accelerated the concept of hybrid teams to an extreme during 2020.” – Gallup

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Jane Ferrier