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The 2023 Digital Technology in the Not-for-Profit Sector report reveals that the Australian not-for-profit (NFP) sector is inadequately prepared to navigate the challenges of a rapidly evolving digital landscape. With a focus on over 1,000 NFP organizations, the survey by Infoxchange highlights a lack of technological proficiency, leaving charities ill-equipped to meet the increasing demand for their services. Persistent challenges include funding for digital technology, staff capacity, and access to skilled technical resources. The report also flags concerns about cybersecurity preparedness, as only a small percentage of organizations have information security policies or provide regular cybersecurity training. While there is a recognition of the value of online presence and emerging technologies, such as AI and virtual reality, the sector faces hurdles in effectively leveraging digital tools to measure impact and outcomes. The report emphasizes the need for improved evaluation and data analysis, urging NFPs to enhance their digital capabilities to address evolving threats and secure funding in an environment of budget constraints.

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Olivia Mitchell